Quick Order
From table to kitchen to door — one connected system
Multi-platform restaurant solution with POS, kitchen display, online ordering site, and customer app. Includes offline sync for reliability in any connectivity environment.
Timeline
5 months
Client
Hospitality
Platforms
Tablet, Web, iOS, Android
40%
Faster order-to-kitchen time
100%
Offline operation capability
3 min
Average order fulfillment
Zero
Orders lost during outages
About this project
Quick Order is a comprehensive hospitality technology suite that replaces the patchwork of disconnected systems most restaurants rely on — replacing separate POS, KDS, online ordering, and booking tools with a single, unified platform. It works seamlessly whether the restaurant has stable internet or not, thanks to an offline-first architecture that keeps service running during outages and syncs everything when connectivity resumes. The system is used across dine-in, takeaway, and delivery operations simultaneously.
Key features & capabilities
Point of Sale (POS) System
Touch-optimised POS terminal for dine-in, takeaway, and delivery orders. Supports split billing, table management, modifier handling, staff login by PIN, and receipt printing via Bluetooth printer.
Kitchen Display System (KDS)
Real-time kitchen display showing incoming orders grouped by station (grill, salads, drinks). Order items flash as they approach the target time, and kitchen staff can mark items ready individually or by order.
Online Ordering Website
Branded online ordering site where customers can browse the menu, customise items, pre-schedule orders, and pay online. Menu updates made in the admin panel sync to the website instantly.
Customer Mobile App
Fully branded customer app for iOS and Android. Customers can browse menus, place table orders by scanning a QR code, track their delivery in real time, earn loyalty points, and reorder past favourites.
Offline Sync Architecture
All critical operations work without internet. Orders are queued locally in SQLite and synced to the cloud database when connectivity resumes — no orders are ever lost and no service interruption occurs.
Analytics & Reporting
Daily, weekly, and monthly reports on revenue, covers, average spend, best-selling items, peak hours, and staff performance. Automated end-of-day reports emailed to management automatically.
Challenges we solved
Challenge
The restaurant's internet connection dropped regularly, causing the old POS to go offline and stopping service.
Solution
Designed an offline-first architecture where the POS stores all data locally and queues cloud sync operations. Service has never been interrupted since deployment, even during prolonged outages.
Challenge
Orders placed online were being missed because staff had to manually check a separate system.
Solution
Built a unified order stream that injects online orders directly into the POS queue and KDS in real time — staff see all orders in one place regardless of whether they came from table, phone, or app.
Challenge
Kitchen was making errors because paper tickets were getting lost and order timing was unclear.
Solution
Replaced paper tickets with a real-time KDS showing every order with elapsed time indicators — kitchen errors dropped by 70% and average prep time fell by 4 minutes.
Tech stack used
POS Terminal
- React Native
- Electron
- SQLite
- Bluetooth printing
Kitchen Display
- React
- WebSockets
- Real-time updates
Online Ordering
- Next.js
- Stripe
- Real-time menu sync
Customer App
- React Native
- Push notifications
- GPS delivery
Backend
- Node.js
- PostgreSQL
- Redis
- Background sync
What was delivered
Everything included in the final project handover.
- POS terminal app (tablet & desktop)
- Kitchen display system
- Online ordering website
- Customer mobile app (iOS & Android)
- Admin management portal
- Loyalty & promotions module
- Automated reporting system
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